Shipping policy

We want to make sure your order arrives safely and on time. This Shipping Policy explains how we process, ship, and deliver orders from ROYAH.

Once you place an order, we will process it as quickly as possible. Orders are typically processed within 3–7 business days  after payment has been successfully received. Processing times may vary during holidays, promotions, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for the tracking information to update after your order has been dispatched.

Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times are provided as a guide and may be affected by carrier delays, weather, customs, holidays, or other circumstances beyond our control.

Please make sure your shipping information is accurate and complete when placing your order. ROYAH is not responsible for delays, lost packages, or incorrect deliveries resulting from an incorrect or incomplete address provided by the customer.

If your package appears to be delayed, lost, or damaged during transit, please contact us at shoproyah@gmail.com and we will do our best to assist you.

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

If you have any questions regarding our Shipping Policy or your order, please contact shoproyah@gmail.com.